KnitKitCo ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information.
Information We Collect
Name, email address, and shipping address when you place an order
Payment information (processed securely by Stripe — we never store your card details)
Email address if you sign up for our newsletter via Klaviyo
IP address and browser data for analytics and fraud prevention
How We Use Your Information
To process and fulfill your orders
To send order confirmations, shipping updates, and tracking information
To respond to customer service inquiries
To send marketing emails (only if you opted in — you can unsubscribe anytime)
Data Sharing
We do not sell your personal information. We share data only with trusted service providers (Stripe for payments, Snipcart for cart processing, USPS/EasyPost for shipping, Klaviyo for email) solely to operate our store.
Cookies
We use cookies to keep your cart active and improve your browsing experience. By using our site you consent to the use of cookies.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing [email protected].
By using knitkitco.com and placing an order, you agree to the following terms.
Products
All KnitKitCo products are 3D printed to order. Colors may vary slightly from photos due to filament variations. Product dimensions are approximate.
Orders & Payment
All prices are listed in USD unless converted by our currency tool
Payment is processed securely via Stripe
We reserve the right to cancel any order due to pricing errors or suspected fraud
Orders can be cancelled within 24 hours of placement — email [email protected]
Shipping
All orders are printed within 3–5 business days then shipped via USPS. Delivery times are estimates and not guaranteed. KnitKitCo is not responsible for delays caused by USPS or incorrect addresses provided at checkout.
Returns & Refunds
Returns are accepted within 14 days of delivery for unused items in original condition. Refunds are issued to the original payment method. Shipping costs are non-refundable. To start a return use the Returns form on our website.
Intellectual Property
All KnitKitCo designs, logos, and content are owned by KnitKitCo and may not be reproduced without written permission.
Limitation of Liability
KnitKitCo is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
